It is my pleasure to welcome Christian Ringger into our group. He joins us to replace Thomas Berchtold in the Windows team.
UPDATE 13:30 – Groupdata is back online
UPDATE 02:25 – Astrogate and Windata are back online, except groupdata
UPDATE 22:20 – Home server is back online and email working again
In order to upgrade the operating system on serveral servers, we schedule a maintenance downtime on
Sunday, 4th January 2015, starting at 22:00.
During the downtime you can access readonly backups of your data of the night before, take a look at our readme.
We apologize in advance for any inconvenience this service interruption might cause.
The ETH Zurich will be officially closed between Wednesday, 24th of December 2014 and Sunday, 4th of January 2015. During this time, we can only provide limited support. Please follow these rules to save us from superfluous work:
This post is meant to give you a short overview of what has been accomplished in D-PHYS IT by ISG this year. We’ve been hard at work to further improve and extend our services for you, our customers. Some highlights of 2014:
Happy Holidays and see you in 2015!
Together with our colleagues at Informatikdienste we have adopted the new ETH printing system in our department. Read about the many advantages of the project in our documentation. On October 15 we have migrated the first Institute (ITP) where people now can benefit from various features like pull printing and automatic toner supply.
So who’s next to join us? We have printers in stock, so if your group is interested, we can accommodate you on very short notice. Just get in contact.
UPDATE Thu 00:50 – a broken valve blocked the cooling water in the HIT D 13 server room and all 14 water cooled racks severely overheated (not just D-PHYS). We managed to revive almost all services with the exception of the GGL file shares (this server is dead). We’ll post updates later today when we have more information.
complete loss of cooling in the server room. We have yet to assess the damage.
Update Thursday 07:15 – all systems back to normal. whew.
Update Wednesday 07:00 – the most difficult part is over and the first rack is being retrofitted as we speak
All of D-PHYS’s important servers (and services: mail, homes, SAN, web) reside in two water-cooled racks in HIT D 13. On Wednesday, August 20 those racks will have to be retrofitted by our colleagues of Informatikdienste since certain spare parts are no longer available. We have an elaborate plan how to externally power the servers while the racks are offline that schedules a 5-minute downtime that most of you won’t even notice. However, there is a small chance that this external power supply does not work as expected which would lead to a longer interruption. Unfortunately we have no influence on the date, time and procedure of this modification and can only try our best to minimize potential consequences. So if something should go wrong next Wednesday, please don’t panic, we’ll be hard at work to fix it ASAP.
Thank you for your cooperation.
We have scheduled a software maintenance of the D-PHYS mail server for tomorrow, Wednesday, the 18th of June 2014, starting in the late afternoon around 5pm. A downtime of all D-PHYS mail services during the evening will be part of the maintenance. The downtime is expected to take approximately 15 to 30 minutes.
During the downtime sending and receiving e-mails will not be possible and the web mail service will be not available. Incoming mails during the downtime will be delayed.
Additionally there will be a downtime of our “BackupPC” backup service for laptops and lab PCs due to server relocation on Thursday (19th of June 2014) starting around 9am.
Microsoft provided a final bunch of patches for Windows XP in April 2014. Since then no more security and stability fixes are going to be released. This means that still running Windows XP machines conflict with the ETH Bot (Acceptable Use Policy for Telematics) which requires that every computer connected to the ETH network must be fully updated and secured.
The central IT security group of ETHZ continuously inspects the network streams for signatures of XP computers. In the D-PHYS public networks they still detect around 15 Windows XP based computers. If you have a running XP machine connected to the public network, please migrate the operating system to a newer version i.e Windows 7.
In case you are forced to keep Windows XP up and running, you can migrate the machine to our eXile network. Simply send the required information to email@example.com after you’ve read and understood the eXile Terms-of-Use, so we can prepare the machine for the eXile network.
If you have any questions or need help please do not hesitate to contact the ISG D-PHYS Helpdesk
On Monday, May 5, there will be a scheduled power outage in the HPT building, between 13:00 and 22:00. This will also affect ISG’s offices, but none of the servers. Our services will run as usual, but we’ll have to move the helpdesk to a temporary location during the outage. So please be patient when calling and wait for your call to be redirected to our pager or write an email instead. We hope to be back to normal by Tuesday morning.